Overview

Since Zentists’ founding 6 years ago, it has grown to service over 50
practices with its software that aids in dental insurance claims
processing and eligibility checks.

Service Fees:

Fees are 3.5% of insurance collections with no minimum.

Partnerships:

Zentist is backed by investor funding, allowing it to fund impressive
client programs such as the Ambassador Program.

Services Offered:

Zentist’s services are provided via a software platform. The software
acts as a filter to help your office manager do a better job at filing
dental insurance claims. Additionally, the software allows you to search
insurance eligibility.

Quality of Work:

Zentist’s software is well made, thus promising high-quality claim
processing aide and eligibility checks. However, few reviews
exist—making quality difficult to confirm.

Software Experience:

In order to utilize all of Zentist’s software features, clients must use
Dentrix software. OpenDental and EagleSoft may also use Zentist’s
software, but with limited functionality.

Reporting & Transparency:

The Zentist software platform contains a built-in reporting system. This
provides tailored, data-driven recommendations to help clients maximize
their insurance claim reimbursements.

Awards:

Zentist currently has no awards.

Support:

1. Do they provide:
   • Phone support? YES
   • Email support? YES
   • Online chat support? YES
   • Blog or other resources? YES
2. What are their regular hours for support? 9 a.m. – 5 p.m.
3. What is their response time to support emails/questions? Within
   24 hours
4. Are there any indicators on review site or message boards that
   quality or speed or support are issues for this company?
   No